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Job Summary

Company Detail renowned Telecom Group
Position Gold Account Manager
Job Location Gurgaon (HO)
Experience 8 – 14 Year
Qualification (*) Grd/ MBA
Functional Area(*) Sales
Industry Preference Telecom
CTC-Offered Negotiable
Job Description

About Company                          

Spectra has been an internet and connectivity service provider operating in 6 cities with its own end to end optical fibre network for over a decade. Spectra caters to both in B2B and B2C segments, however majority of the customer and revenue base is from B2B and SMB segments. Over last 2 years Spectra has enhanced its product portfolio and started offering Managed Services. Spectra has built an end-to-end Network-as-a-Service portfolio from Managed Wi-Fi and LAN to SD-WAN services


Today, Spectra operates its fiber broadband internet services in Delhi/NCR, Mumbai, Bengaluru, Chennai, and Pune. Spectra’s business is divided into Infrastructure, Data, and Voice. Under Data, Spectra provides internet and other connectivity services to various SMBs, Enterprises, and Homes. Spectra provides revolutionary products to its target markets on the back of its expansive intra-city optic fiber network spanning over 4,000Kms and has access to co-location services.


Position Summary:

Spectra is looking for a driven and experimental Gold Account Manager responsible for acquiring Enterprise customers & market share in specific commercial zone. The Job involves handling direct B2B (Large & Medium Enterprise) high value sales& revenue market share in the assigned Geography / Verticals. The position would be front ending the Sales Strategy of the Organisation and will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of assigned targets. Negotiating and securing permissions for sales in the identified buildings and ensuring visibility of Spectra for awareness & pull in the assigned geography/buildings with help of central marketing team and marketing vendors.


The Gold Account Manager will be responsible for:

  • Leading a team of dynamic members to drive contract completion, renewals, and up selling along with strengthening client relationships through regular engagement and planning virtually and face-to-face.
  • Single point of contact for all customer account management matters.
  • Will be responsible for building and maintaining strong, long-lasting client relationships with customers/clients
  • Will look after the sales forecast models, sales planning tools, competitive bench-marking and subsequent counterstrategies, MIS preparation.
  • Responsible for maintaining sales team job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
  • Handling sales operations generating all India Revenue
  • Negotiating contracts and close agreements to maximize profits
  • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
  • Forecasting and tracking key account metrics (e.g. weekly sales results and Monthly forecasts)
  • Preparing reports on account status to present in weekly/monthly meetings with CEO/COO
  • Assisting with challenging client requests or issue escalations as needed


Key Internal Interactions

The key roles that account manager will interact with are as follows:

  • Sales and permission Back office
  • Central Marketing Team / B2B Marketing Manager
  • Central and Zone level Service Delivery Teams
  • Central Customer support & customer relationship teams


Key External Interactions

The key roles that cluster manager will interact with are as follows:

  • Potential customer in the zone
  • Customers 
  • Building / Estate Managers
  • Local Marketing Agencies


Desired Behaviours & Alignment

  • Driven and hungry for growth (aggressive)
  • Innovative and full of sales and marketing ideas
  • Execution focused
  • Loves interacting with people
  • Project and vendor management
  • Intra-function coordination


Contact Detail of Recruiter :  
Contact Number 7021474349
Email maestro.jobs5@gmail.com